by: Christine Zafra

If you own or work for a small company, it is best if you get 24/7 call center agents to answer some of your customers’ queries about your product or service. However, if you cannot afford such additional expenditure for your company, there is such a thing as a “click to call” web application which you can put or embed in your website for customers to see. This application allows the person from anywhere in the world to contact you through clicking that app. The call will then be transferred to different routes before it reaches your phone, so, wherever you are in the world, I’m pretty sure your interested customer will be able to contact you anytime, anywhere.

Photo taken from http://www.macvoip.com