Have you spoken with Carmen?

May 20th, 2008 by editor

by: Christine Zafra

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If you think only Japan is the only country that focuses on technological advancement, you’re wrong. It is true that these Japanese robots can carry tons and tons of loads, but are you aware that Romania too is keeping up with the race? Romania does not produce robots of course, but they have a much better technological creation that will benefit lots of banks and companies.

Introducing Carmen.

Carmen is a customer care representative who can accommodate you with your concerns. Oh, don’t be fooled. Carmen is not a real person—she’s an “it”. Carmen is a synthetic voice over that has been integrated to many bank systems. This in fact cut the cost of banks since they don’t need anymore pre-recordings and other customer care needs; Carmen can do everything.

Photo taken from http://accentrain.googlepages.com

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